Send an order, setup or app question and we will help.
We reply within 2 business days. For order help, include your order number.
Email: support@getfeatherfolk.com
Phone: +65 8298 3890
Address: 944 Hougang Street 92, #06-145, Singapore 530944
Email support@getfeatherfolk.com with your order number and the email used at checkout. Your tracking link is in your shipping confirmation email.
Email us as soon as possible. We can change or cancel an order until it is sent for dispatch, usually within 24 hours of ordering. After that, use the return process.
Start with the setup guide. If you are still stuck, email us and tell us which step you are on.